Description:
Canvas: Setup, Management & Support provides assistance with Canvas course administration, enrollment management, technical support, integrations and specialized course configuration requests. Use this service to request course setup changes, manage course access, configure Canvas tools, receive technical assistance or request support for incomplete coursework requirements.
Who can use it:
Cost:
Free
How to proceed:
Course Setup and Management
Click the Course Setup and Management button on the right to request assistance with Canvas course configuration, course copies, section management, content preparation or other course setup needs. An IT Professional will review your submission during regular business hours and respond within established Service Level Objectives.
Course Access and Enrollment
Click the Course Access and Enrollment button on the right to request changes to course access, enrollments, instructor assignments or participant permissions within Canvas. An IT Professional will review your submission during regular business hours and respond within established Service Level Objectives.
Tools and Integrations
Click the Tools and Integrations button on the right to request assistance with Canvas integrations, learning tools, publisher content or third‑party applications connected to Canvas. An IT Professional will review your submission during regular business hours and respond within established Service Level Objectives.
Technical Support and Consultation
Click the Technical Support and Consultation button on the right if you need help troubleshooting Canvas issues, understanding platform capabilities, identifying solutions or discussing instructional technology needs. An IT Professional will review your submission during regular business hours and respond within established Service Level Objectives.
Incomplete Assignment Setup
Click the Incomplete Assignment Setup button on the right to request support for students who have received an approved incomplete and require extended access to course assignments or coursework. An IT Professional will review your submission during regular business hours and respond within established Service Level Objectives.