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For issues, outages, or something not working as expected

Learn how to bring your AI use case to life and get assistance from the ISS team to figure out which AI tool is the best match for your needs.

Learn more about university-approved AI environments; what they are, key use cases and how to access them.

Access high‑performance computing resources for large scale data processing and research using the Alpine supercomputing environment.

We use Microsoft Defender to help protect university‑owned Windows, Mac, and Linux computers from security threats. Microsoft Defender is automatically installed and managed on all university‑managed devices, so your system stays protected without you needing to take any action.

Application or Storage Placement consulting helps CU Anschutz faculty, staff and researchers choose the right operating environment and storage by evaluating performance, cost, compliance and data classification. We recommend approved CU Anschutz platforms and safeguards, including migration guidance when needed, in alignment with official campus tools and policies.

Audiovisual and Conferencing Services provide reservable, support for meetings, conferences, webinars, hybrid events, and recorded sessions across campus. These services must be scheduled in advance as part of your room reservation in EMS, and include AV staffing, videoconferencing support, AV setup, recording services, and equipment rentals.

Request badge access to ISS and Denver OIT managed spaces on campus. Exclusive to ISS and Denver OIT spaces only. See the campus badging or facilities offices for all other access requests.

ISS maintains a bulk mailing system commonly referred to as a List Server or “ListServ.” Using a ListServ allows you to reach a large group of specific recipients within your department effectively and efficiently. List Servers are only for interdepartmental use. For emailing lists outside your department, please contact CU eComm.

Utilize centralized file sharing services with Isilon to facilitate secure and efficient file storage, collaboration, and archiving. Request a billable folder or remove a folder.

Create, edit, revise, and summarize content via AI chat. ChatGPT Edu is provided by the university for free to eligible faculty, staff and students (students will be eligible for access in August 2026).

ISS provides consultation on cloud solutions when on‑premise services don’t meet requirements or when customers need guidance on available cloud options.

Get help with new computer purchasing and setup, software installation, and general computer support university employees.

Request a review of contracts and agreements to ensure they meet information technology security, privacy, and compliance requirements and align with university standards.

Ensure your contracts meet all regulatory and organizational standards with our thorough compliance review service, helping you avoid risks and maintain trust.