Description:
Knowledge Base Requests allows faculty, staff and students to request new knowledge articles or updates to existing articles. Use this service to submit corrections, improvements, new documentation, how‑to guides, Frequently Asked Questions or other content that helps the university community find information and resolve issues more effectively.
Please Note: If you have a minor suggestion to an existing article, you may also submit feedback and comments directly on the Knowledge Base article.
ISS and OIT staff should contact the article owner directly when requesting updates, corrections or content changes to existing articles.
Who can use it:
Students, faculty, and staff
Cost:
No cost.
How to proceed:
Click the Knowledge Base Request button on the right to request a new knowledge article or a change to an existing article. Please provide as much detail as possible about the content you would like created, updated, or removed. An IT Professional will review your submission during regular business hours and respond within established Service Level Objectives.