Description:
This service allows faculty, staff and students to share feedback, suggestions and improvement ideas for the CU Support Agent, our Service Portal's conversational AI. Use this service to report issues, suggest new capabilities, provide feedback on responses or help us improve the accuracy, usefulness and overall user experience of our AI chatbot.
Who can use it:
Students, Faculty and Staff
Cost:
No cost
How to proceed:
Click the CU Support Agent Feedback button on the right to share comments, suggestions, enhancement requests or issues related to a conversational AI experience. Please include as much detail as possible, including the question asked, the response received and any recommended improvements. An IT Professional will review your submission during regular business hours and respond within established Service Level Objectives.