EMS Power User Support

Description:

This service provides assistance for users that have EMS Client Administrator accounts, including department room approvers and service providers. 


Who can use it:

  • Room Approvers 
  • Facilities Service Managers 
  • ISS Service Managers 
  • Denver OIT Service Managers 

 

How to proceed: 

  • Click on the EMS Room Access button on the right to request access for individuals to schedule spaces in the following areas: Lactation Spaces, The Cloud, The Hub, OLAR, and private departmental rooms.  An IT Professional will process your submission during normal business hours and respond within established Service Level Objectives. Coming soon: Learn more about Service Level Objectives. 
     
  • Click on the EMS Rooms and Services button on the right to add, change, or remove a space or service item in EMS. This includes rooms, hoteling spaces, event services, and other services managed in the EMS system. An IT Professional will process your submission during normal business hours and respond within established Service Level Objectives. Coming soon: Learn more about Service Level Objectives. 
     
  • Click on the EMS Administrator Accounts button on the right to request an EMS Client Administrator account, make changes to an EMS Client Administrator account, or get help with the EMS Client software. An IT Professional will process your submission during normal business hours and respond within established Service Level Objectives. Coming soon: Learn more about Service Level Objectives. 
 
EMS Room Access EMS Rooms and Services EMS Administrator Accounts

Service Offerings (3)

EMS Room Access Request
Request access for individuals to schedule rooms in the following spaces: Lactation Spaces, The Cloud, The Hub, OLAR, and private departmental rooms.
EMS Room and Service Management
Add, change, or remove a room, service, or service items in EMS. This is inclusive of spaces, Facilities Services, Audio Visual Services, and others managed in the EMS tool.
EMS Administrator Account Requests
Request the creation of a new EMS administrator account, update permissions for an existing administrator, or remove administrative access.