Password and Login Help

Description: 

This service page provides resources and helpful information for managing your password, logging in, and access issues.  To get started, please review the How to Proceed options below.

How to Proceed:

  • Trouble Signing In? 
    • Click the Reset Your Password button on the right if you are unable to log into university systems.  You will be redirected to our self-service webpage to reset your password.
       
  • Trouble with Duo? 
    • Click on the Duo MFA Help button on the right if you need assistance with Duo Multi-Factor Authentication.  You will be redirected to our Duo Service Page for setup, troubleshooting, and helpful information for self-service. 
       
  • Forgot user name? 
    • Click the Get Username button to be redirected to our self-service page. 
       
  • First time user? 
    • Click on the Claim Your Account button on the right, and you will be redirected to our account claiming page.  Once you complete the account claim process, you will be able to access university systems.
       
  • Still can't sign in?
  • Still can't find what you're looking for? 
    • Give us a call at 303-724-4357 (4HELP) to speak with a Service Desk Professional.  If you are unable to call us during normal business hours, click on the Request Login Support on the right to submit a ticket. An IT Professional will review your submission in a timely fashion. Coming soon: Learn more about Service Level Objectives. 
 
Reset Your Password Duo MFA Help Get User Name Claim your account Request Login Support

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Service Offerings (5)

Reset Your Password
Click here to visit our self-service page to reset your password.
Duo MFA Help
Click here to visit our Duo service page for help using multi-factor authentication.
Forgot User Name?
Click here if you forgot your username.
Claim your account
First time users, click here to claim your account to access university resources.
Request Login Support
If you are having trouble with self-service tools for password and sign in support, click here to open a ticket.